WARDROBE FAQ
Everything you need to know about uploading your wardrobe and getting started.
How do I upload my wardrobe?
It’s simple! Here’s how:
- Add the App to Your Phone
- Open Safari (or your mobile browser)
- Go to your My Closet app link
- Tap the Share button (bottom of screen)
- Select “Add to Home Screen”
- Tap “Add”
- The app now appears on your home screen like a regular app
- Start Uploading Photos
- Open the app from your home screen
- Go to “My Closet”
- Tap the + button to add items
- Take photos of your clothing (one item per photo)
- Don’t worry, I will add the details: color, category, brand (optional but helpful)
- Upload at your own pace—no rush!
- What to Photograph
- Focus on pieces you wear most
- Include tops, bottoms, dresses, jackets, shoes
- Photograph items on a hanger or flat lay
- Good lighting helps!
Can’t photograph everything?
No problem! You have options:
- Send me a list: Email vic@curatedwardrobes.com with your favorite brands and clothing types. I can help identify pieces.
- Start with favorites: Begin by uploading your most-worn items. You can add more anytime.
- I can help: During your consultation, we can discuss which pieces are most important to photograph first.
What happens after I upload?
- I’ll review your wardrobe
- I’ll create personalized outfit combinations
- You’ll see styled looks in your app
- Ready for more? Choose Quick Style or Essential for additional styling
Do I have to upload everything?
No! Start with pieces you wear most or want styled differently. You can always add more later. The more you upload, the more outfit combinations I can create for you.
Can I upload from my computer?
Yes! You can upload photos from your computer too. The app works on any device with a web browser.
What if I have technical issues?
Email me at vic@curatedwardrobes.com or call +1 301-509 2014. I’m here to help!
How long does it take to upload?
It depends on how many items you have. Most people start with 20-30 key pieces, which takes about 30-45 minutes. You can do it all at once or spread it out over a few days.
Is my wardrobe information private?
Absolutely. All your wardrobe photos and personal information are secure and only visible to you and your stylist.
Booking & Payments
What is your payment and cancellation policy for in-person sessions?
All in-person sessions (Closet Audit & Digital Upload, In-Person Styling Concierge, Custom Tailored Suit Concierge) follow this policy:
Payment:
Full payment is required upfront to secure your session. Payment is non-refundable.
Rescheduling:
You may reschedule your session 1 time within 30 days of your original booking date. If you need to reschedule again, you’ll need to rebook and pay the full session fee.
Cancellations:
Cancellations within 48 hours are non-refundable.
Why This Policy:
Sessions require blocking time, preparation, and travel. This ensures both your time and ours are respected.